What level of behavioral health care is the KFHCC able to offer?
Walk-in assessments for mental health and substance use crises are available for individuals ages 5 years and older. The only exclusions would be serious medical conditions that are better served at a hospital emergency department or individuals who are unable to participate in treatment.
What ages does the KFHCC care for?
The KFHCC treats adults 18 years and older. Guests under the age of 18 can be assessed in the Walk-In Urgent Care center and will be connected with resources for ongoing treatment. When the Residential Crisis Service opens, it will treat guests 18 years and older, only.
What kind of insurance does the KFHCC accept?
Currently the KFHCC accepts Medicare, Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and Medical Assistance.
Does the KFHCC accept State Medical Assistance insurance?
Both the KFHCC and Ashley Addiction Services accept State Medical Assistance. The Harford County Health Department will have a presence at the Crisis Center to help with State Medical Assistance for uninsured guests.
If someone is in an active mental health/substance use crisis, which is the better choice—the KFHCC or the Emergency Department?
Most behavioral health crises can be treated at the KFHCC with the exclusion of medical concerns related to substance use withdrawal or individuals who are unable to participate in treatment.
Is transportation to the KFHCC available?
We have arrangements with most of the transportation services in the area for ambulance transports, as appropriate, and can arrange for transportation services for those in need of wheelchairs, walkers or scooters. For additional information please call the Center at 443-643-2422.